My ROVIO is a brick!! is there a 'HARD RESET' ?

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punkouter
punkouter's picture
My ROVIO is a brick!! is there a 'HARD RESET' ?

no matter what I do .. the setup program wont work... i do notice it installed the Rovio 1.0 driver to windows.. but it never SEES the Rovio/USB connection

 

And I may have formatted the internal drive.. so is there a way to get it back to factory defaults? I did some google and couldnt find the answer.

Peter Redmer
Peter Redmer's picture
What version of the firmware

What version of the firmware are you using? In the 5.00 beta and stable versions there is an included reset code:

To manually restore Rovio to its factory default settings using the hardware reset function:
- Make sure Rovio is off and disconnected from your computer.
- Turn Rovio on, and then wait for the LED power indicator on Rovio's neck to light up, and then turn it off. Repeat this step two more times.
- Turn Rovio on and leave it on. Rovio's LED power indicator cycles red, orange and then green a few times. Once the LED power indicator stops changing colors, Rovio will be restored to its default factory settings with the latest firmware you installed; any previously saved settings will be lost.

However, if you have the stock firmware this may not work. In that event, you may be able to use the USB firmware update tool to restore your Rovio:

http://www.robocommunity.com/download/15463/Rovio-Firmware-Updater-tool-...

The various firmware versions are available in the Downloads section. I would recommend you install v5.00 stable:

http://www.robocommunity.com/download/15474/Rovio-Firmware-v5.00-Stable/

Good luck and let us know how it goes. We have lots of helpful robot experts here who can help you get up and running!

punkouter
punkouter's picture
That updater requires XP??

That updater requires XP?? Really? I have vista and windows 7..

I sued to have the rovio working when I first got it.. Ill try the hard reset you mentioned.. before it all broke down I upgrade to the 4.?? beta frimware.. so I hope that helps

punkouter
punkouter's picture
Ok.. hard reset seemed to

Ok.. hard reset seemed to work

went back to setup program.. followed instructions.. still doesnt see the rovio..

the ROVIO v1.0 driver does show up in devices when I turn it on though..

anything else I can do to see if my rovio is alive or not ? The ad hoc instructions I could not follow in vista/windows 7 because I guess it was wrote for XP..

when the rovio is turned on its broadcasting itself somehow right?

Karl
Karl's picture
Hi

Hi

I have a problem.

Just got the product, it worked the first time. I used the latest installer and updated the firmware to v5. After a charge, the robot is not recognised.

I have tried the following:
1. To re-run the installer
1. to restore the settings.
3. Tried to install the old firmware using a USB install. I get an error stating "error updating".
4. Done a hard reboot
5. reboot wireless router
6. turn off firewall

Nothing is working. When I try the installer I get the following error:

"Rovio had an issue connecting to the selected network.
Do you wish to continue?
It is recommended that you try reconnecting by click No.
If you are switching from WPA to WEP, or from WEP to WPA encryption keys (passwords) restart your Rovio as well as the setup process"

I am using WEP and the key is correct.

Any ideas on how I can fix this problem?

tacos
tacos's picture
same problem that karl !

same problem that karl !

tacos
tacos's picture
hello

hello

i have the same error message :(
i don't have wep key
i change my wifi routeur
i try the hard reset
ihave the lastest firmware
no more result :(

have you an idea ?

Kitias
Kitias's picture
Your best bet is to just

Your best bet is to just return it as a defective product. The Devs failed to program on a 64bit OS. The USB option only works if you are using a 32bit OS. So it's either downgrade to a 32bit OS or return it as a defective product. You can also have your credit card block or reverse the transaction. If they would like to know why just inform them that your OS is not supported and that it is not stated on the box. It's a great idea but a failure to only support the older OSes. It's like building a super car and then have them tell you that you need to manually add lead to the gas.

Hope this helps.

Kitias
Kitias's picture
Double post

Double post

litelnole
litelnole's picture
I am using the latest

I am using the latest firmware and I had rovio working just fine. When I tried to setup internet remote access the page never refreshed and now I can't access rovio at all. I tried the "hard reset" posted but I still just see a green light. Do you HOLD the button during the 3 power cycles? do you turn it off when the power light is red or green? if you are speaking of the LEDs (headlight) - those never come on. I JUST got rovio working --- could you please help me get him back????

I already re-ran the setup software to try to reset the network settings - it sees rovio and he connects to the network just fine. I don't understand?

tokteacher
tokteacher's picture
Tried to upgrade my Rovio

Tried to upgrade my Rovio after a long period of time, as the earlier software just didn't work well. The newest installer worked fine until it came to the firmware, which it would not update. I tried the manual update, and then everything went wrong (the newest update of firmware, downloaded from the web site) I now cannot connect via the USB--the blue lights come on, but not the power button light.

Is there any way to restore this? I have had this for many months, and was hoping that new software upgrades would make it relatively reliable. However, now it seems to not be readable by the computer at all. Any help would be appreciated.

Thanks
Dale

taderater
taderater's picture
Hi, I have the exact same

Hi, I have the exact same problem. Blue leds but no lit power button. Have you found a solution? Thanks.

taderater
taderater's picture
Hi,

Hi,
I have the exact same problem. Have you found a solution?
If so please advise on anything that may help in this matter.
Thank you,

taderater
taderater's picture
I've solved this problem; you

I've solved this problem; you must have latest installed software. the rovio must be fully charged. (I know that's another problem).
Go to programs/WowWee/Rovio/and run Rovio Setup Updater; browse to the firmware folder in Rovio directory; this is identified as version 5.00, but select it. DO NOT SELECT A LATER VERSION YOU MAY HAVE DOWNLOADED FROM THE WOWWEE SITE.; plug in the usb, turn on rovio and then connect to computer; the power button will still be off; continue to run the updater;
the power switch lite should come on after or during update. turn off rovio unplug usb; rerun Rovio Setup. You will notice that the firmware is up to date in setup. If not proceede as usual for firmware update from within the rovio web page.
Good luck

roviokid
roviokid's picture
I know how to reset your rove

I know how to reset your rove if it doesn't respond to router. and can't restore thru usb. remove the 6 screws to remove the top. simply disconnect the two red and black power cords from there panels and plug them back in. it worked for me. I have my rove back. Chad

taderater
taderater's picture
Hey,

Hey,
Great. I've copied your instructions and will keep them handy if my work around doesn't work in the future.
thanks

Adobe
Adobe's picture
I have the same issue as

I have the same issue as tokteacher April 16, 2010 on here has there been a fix?

antec84
antec84's picture
Ok all...after having been so

Ok all...after having been so frustrated that I wanted to throw my Rovio across the room, here's a few tips on setup. First...the setup software is extremely buggy. It works on certain computers with the right combination of hardware drivers/and or OS. But it is very unreliable. The adHoc setup option was what turned my rovio from a brick to a very cool and useful robot appliance. All you need is a computer with a wireless card in it. Using this option, rovio acts like its own wireless access point, and you can sign on to it and put in all the correct settings using this method. It just is a bit more time consuming than the easy software based setup wizard. I never was able to get it to work. Sometimes it would barely detect the robot, sometimes it would compete the setup and still not work. Please note that to get in to change the required settings to use adhoc setup, it is different in windows 7 than previous versions. You have to open the "network and sharing center", then double click on the wireless lan connection. Then click on Properties. In the Properties dialogue, highlight TCP/IPv4, then click Properties again. Enter in exactly the numbers provided in the rovio instruction manual. In just a few seconds Rovio will be come to life and provide peppy response to control commands directly from your wireless card to the robot.

mic
mic's picture
hello, i have a problem. I

hello, i have a problem. I cant in Rovio Menu, via IP 192.... Client, i don't remember the name or the password. How can in ?
ThE USB don't work, i have windows 7.

Thanks

cowboyctx
cowboyctx's picture
Do what Peter says above and

Do what Peter says above and then program it VIA ADHOC method or find a friend that has XP and program it there, That is your only options.

To manually restore Rovio to its factory default settings using the hardware reset function:
- Make sure Rovio is off and disconnected from your computer.
- Turn Rovio on, and then wait for the LED power indicator on Rovio's neck to light up, and then turn it off. Repeat this step two more times.
- Turn Rovio on and leave it on. Rovio's LED power indicator cycles red, orange and then green a few times. Once the LED power indicator stops changing colors, Rovio will be restored to its default factory settings with the latest firmware you installed; any previously saved settings will be lost.

However, if you have the stock firmware this may not work. In that event, you may be able to use the USB firmware update tool to restore your Rovio:

mic
mic's picture
cowboyctx said: Do what Peter

cowboyctx said: Do what Peter says above and then program it VIA ADHOC method or find a friend that has XP and program it there, That is your only options. To manually restore Rovio to its factory default settings using the hardware reset function: - Make sure Rovio is off and disconnected from your computer. - Turn Rovio on, and then wait for the LED power indicator on Rovio's neck to light up, and then turn it off. Repeat this step two more times. - Turn Rovio on and leave it on. Rovio's LED power indicator cycles red, orange and then green a few times. Once the LED power indicator stops changing colors, Rovio will be restored to its default factory settings with the latest firmware you installed; any previously saved settings will be lost. However, if you have the stock firmware this may not work. In that event, you may be able to use the USB firmware update tool to restore your Rovio:

thanks,  now is ok       :)

Henry_angulo
Henry_angulo's picture
Hi Peter Redmer.

Hi Peter Redmer.

I have the following problem:

my rovio after a few minutes will be suspension, but when I access through web, is not activated and do nothing, you know you can be?

I can not get the ip

I hope I can help.

andresbravo900
andresbravo900's picture
rovio led power is not

rovio led power is not working! need Help :(

andresbravo900
andresbravo900's picture
andresbravo900 said: rovio

andresbravo900 said: rovio led power is not working! need Help :(

ps. i got the wong frimware in my rovio