WowWee RSV2 replacement delays due to defects

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NanoTek
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Garould said: on a totally different subject has anyone ever seen a movie called (WHO KILLED THE ELECTRIC CAR)?

If you start a thread in the Off Topic section, I'll tell you about it.Wink

Cheers

 

NanoTek
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NanoTek said:

Garould said: on a totally different subject has anyone ever seen a movie called (WHO KILLED THE ELECTRIC CAR)?

If you start a thread in the Off Topic section, I'll tell you about it.Wink
Cheers

 

Check your mail.

NanoTek
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For anyone coming across this thread, I would like to quote something Garould said during this conversation:

Garould said:

"I've tried to contact the 1800 line many times but it never
happened so I've sent the Email stating my Item# 8091 but I have
not heard nothing yet...you would think they could at least send me
back an Email, And That is why I'm sounding so very angry sorry
for offending any one but I am a little OFFENDED MYSELF G."

NanoTek
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NanoTek said:
For anyone coming across this thread, I would like to quote something Garould said during this conversation:
Garould said:
"I've tried to contact the 1800 line many times but it never
happened so I've sent the Email stating my Item# 8091 but I have
not heard nothing yet...you would think they could at least send me
back an Email, And That is why I'm sounding so very angry sorry
for offending any one but I am a little OFFENDED MYSELF G."

I am also posting this video (Robosapien Fire Hazard) of YouTube's PunditDave where he writes:

"I contacted WowWee, but all they wanted to know is if I had a receipt. This robot is a serious fire hazard and should be removed from your home."

http://www.youtube.com/watch?v=OsJLgmG8PUk

 

 

Michelle C
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I'd like to go on the record that for the most part, customers who seem to "not hear back from Customer Service" have the replies from WowWee Customer Service filtered into their junk mail folders as spam, or for some other reason, even get blocked by ISPs.

If you don't receive an email from Customer Service with 48 business hours, you can log back into the system at anytime to view your existing ticket with them, by going here:

http://www.wowwee.com/en/support

and at the bottom right-hand corner, look for the Support Login area, and log in with your credentials.

Hope this helps.

NanoTek
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For more records, look back on the previous posts and throughout the forum.


Hope this helps.

StunningD
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Interesting thread. I purchased a RSV2 new in box from Ebay about a month ago.It really was a new in box product. I put batteries in him and he ran for about 2 minutes and then said "Brain batteries low. Shutting down." Not 5 seconds later I smelled burning electronics and smoke was rising out of his chest cavity. I quickly removed the batteries and the ones in his right foot were so hot I couldn't even touch them. They were new batteries.The smoke kept coming out of him for about 2 or 3 minutes. Thankful enough, Ebay had me send it back to who I bought it from and refunded the cost of the RSV2 and the shipping. It was quite a bummer but, a week later I got my hands on an RS Media. I thought maybe it was a problem with how the item may have been stored but after reading the thread I think there was some bad wiring somewhere. I am so careful with my RS Media because I don't want the same thing to happen that everytime he says the brain batteries are low I have a panic attack :-@

NanoTek
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Where there's smoke, there's fire... homes, children, elderly, pets... That's the part eBay wouldn't be able to do much about, should there be a tragedy.

StunningD
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Well, in hind-site NanoTek, I should have done a little more research first before I purchased it. Seems a darn shame though that the problem that they seem to have should have been discovered before it hit the shelves. I would have thought that there would have been more random testing on batches to ensure that they functioned properly.

NanoTek
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The ice is increasingly getting thinner for WowWee and their "mistakes" -- they may soon "Wow" themselves.

theinterceptor
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Michelle C said: I'd like to go on the record that for the most part, customers who seem to "not hear back from Customer Service" have the replies from WowWee Customer Service filtered into their junk mail folders as spam, or for some other reason, even get blocked by ISPs. If you don't receive an email from Customer Service with 48 business hours, you can log back into the system at anytime to view your existing ticket with them, by going here: http://www.wowwee.com/en/support and at the bottom right-hand corner, look for the Support Login area, and log in with your credentials. Hope this helps.

I opened a ticket exactly a week ago with WowWee.com and so far, no response whatsoever. Please advise, Michelle C.

Oh, and no email has been blocked, deleted or filtered by me, my ISP or my Robosapien.

 Thanks

milouy90
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hey. wair do u get the replacement rsv2?!?!

milouy90
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.p.s. i am 7 ers

runescapegogo001
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runescapegogo001
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rsv2 survivior
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hi just like alot of people years ago i got interested in the rsv2 and bought one. and like so many went through the same problems finally sending it back and forgot about it for years,then recently i happened to go on ebay and saw a rsv2 that was black and silver . never saw this color before when i was buying bots so i thought after all these years why not try to get it back in my collection again.so i won the bid and got it.after i got it i had thoughts maybe it was a bad idea and i was going to relive the v2 nightmare again. so i turned it on and started to go through all the programs . i ran the piss out of this bot for a couple of weeks and i"m glad to report the bot took a licking and yes is still ticking. i thought maybe it;s just a fluke but when i bought another one i had the same results. maybe there's somthing about this color variation thats different from the others. i'm not sure i think this one was exclusive for linen n things stores. glad to have a v2 back in my collection again and hope my luck continues.

rsv2 survivior
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hi i;m new to your link but not to the rsv2 nightmares. when woowee first came on the seen i wpersonseeing this color when i was buying so i said why not and bought it.when i recieved it in the mail my first thoughts were did i make a big mistake again. well i'm glad to report the bot took a lick'in and yes is still ticking. i ran the hell out of this bot for 3 weeks and not a single glitch out of it. I thought maybe this was just a fluke but when i bought another with the same results i thought maybe there's somthing different about these black and silver ones. checking the wiring out showed no break down of insulation as in so many of these bots in the past. i'm glad to finally get this bot back in my collection again. what i'd like to know has anyone come across the same situation with this color bot or am i just one lucky person who hit the rsv2 lottery

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