March 18, 2008 11:01 AM
You're certainly beyond the normal warantee, but this particular problem has been handled a bit differently than the normal wear and tear issues that typically kill toys. Make sure you mention that your RSV2 has the crumbling insulation problem when you talk to customer support.
It may not do any good, or they may have a policy of replacments outside of warantee for this particular production problem.
If you end up having to fix it yourself, it's important not to push you luck by trying to operate the robot with the wires shorting out. It might be relatively harmless for 10 times, but that 11th time might end up shorting power to ground and really heating things up.
Some folks have rebuilt their wiring harnesses from scratch. Others have tinkered with paint on insulation to re-insulate the bare wires.
Keep updating this thread on your progress, and we can dredge up other thread references for options and techniques for rebuilding a wiring harness.
ScottE -- Member (always) & Moderator (when needed)